|  | | | | | | Frequently Asked Questions ( FAQ ) |
is Dongle Emulator illegal !?
it depends on your usage, According to Law you had the right to have back up Copies. However we are not responsible for illegal usage of Backup Copies by our Customers. - TOP
I Lost Dongle / Software, What should i do now ?
Fill the form in "Order" Page and Send it for us and we'll get back to you soon - TOP
How should i trust you and What is the Guarantee of your Service ?
For the peace of your mind, at First we will provide you with a Unlimited Trial Product ( Emulator ) , if the Trial Emulator works properly for you and then you decide to buy it, you will pay for the Full Emulator and kindly we will send it to you so it means that we only charge you on Final step - TOP
Why should i pay for your service, when you provide me Unlimited Trial ?
Because the trial only works for 10 Minutes. The program will shut down after this period and you have to restart your computer to resume usage - TOP
if you can make Emulator without Dongle, why you can't made it for me ?
We couldn't make dongle emulator for All types & brands of protection without accessing to Dongle or License File, at this moment it's just possible for some type of Protections - TOP
I have a Parallel (LPT) Dongle and There is no LPT port on my Laptop ?
You can use our emulator on your laptop / Computer without the LPT or USB Port, even Virtual Machines Like Microsoft Virtual PC and VMWare Workstation / Server - TOP
Why you just sent me Program's Video/Screen Captures, is that your Trial ?
We did this because you were lost your Dongle or Program, I'm sorry but we cheated alot at this way, a Good Person ordered No Dongle Service and after we made the Solution, he Disappeared and wasted our time, in Fact this is the Reason We're Unable to provide Trial for all the Customers - TOP
How much is the cost of your Services, do you have price list ?
No, we have no Fixed prices, but our services starts from 300 USD after you send your request we will review it and calculate the Final price and inform you about it. - TOP
What should I do to order Emulator or Contact you ?
To Send your Dongle Emulator Request, from the menu bar simply click on "Orders" Fill the form and click on send, also you can do this by sending your mails to sales(at)donglelabs.com - TOP
What is Dongle Dump or Log ?
Dongle Dump is a file contains Dongle's Memory, Create the Dongle Dump with our Tools is Easy and Safe, According to your dongle type, we'll send you a special dump , log tool, you will simply run it on the computer you have the program installed with the Plugged Dongle, and it Reads your dongle Memory and Generate one or some Files for you . you will send the generated Files for us and we will provide you the Trial Emulator - TOP
How can I give you the Program's installation Files ?
We'll give you a Private and Secure FTP Server and you can easily upload it for us, After we have downloaded the files, we'll remove them Directly From the FTP Server - TOP
I need a dongle copy ( Clone ), not an emulator. Is it possible ?
it's possible but illegal, we don't provide the dongle copy - TOP
I got very cheap price for Dongle Emulator from other places ...
Okay, First please pay attention that maybe a Fake or you might be provided with a Fake emulator or dealing with a reseller. There are a lot of cheap resellers on the internet and they sell expensive programs illegally with a low price. We recommend to never pay in advance, anyway we do professional job and we want you to be professional in your payment - TOP
How can I pay for the Emulator ?
if you decided to purchase the Full emulator, you can easily make the payment through Moneybookers, E-gold or Paypal and once we trace your payment, we will send you your Full emulator within an hour - TOP
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